UX, accessibility, and human-centred design across national-scale digital initiatives.
My work with public digital systems focuses on reducing the barriers that emerge when complex institutional processes are translated into digital platforms. Across national-scale projects, I have contributed to the evaluation and development of systems that support public education, scientific information, and social innovation.
Working at the intersection of user experience, accessibility, and public-sector innovation, I examine how people navigate complex workflows, interpret information, and interact with digital systems used to deliver public value.
Auditing digital systems for accessibility compliance and alignment with user-centred design best practices.
Conducting user studies to understand user needs, behaviours, and barriers, and using these insights to guide the design of more usable digital systems.
Translating findings into structured reports, evaluation spreadsheets, protocols, and actionable recommendations.
Working with multidisciplinary teams on projects connected to education, science, technology, innovation, and public policy.
